FAQ
Your Questions Answered
Find answers to common questions about our coverage plans, claims process, and more.
We offer four coverage tiers so you can pick the one that fits your needs and budget. Whether you just want to cover the big stuff (engine & transmission) or want near-complete coverage, we've got you.
Think of it as a safety net for your car. If something mechanical breaks down, your Vehicle Service Contract helps cover the repair costs so you're not stuck with a huge bill out of nowhere.
Absolutely! Most of our plans are transferable, which is actually a great selling point when you go to sell your car. The new owner gets coverage, and your vehicle is worth more.
It's really easy. Enter your VIN and mileage, compare plans, pick the one you like, and check out online. The whole thing takes a few minutes.
It's a service agreement that covers specific repairs after your factory warranty expires. Think of it as extended protection for your car — when something breaks, we help pay for it.
Just call the claims number on your fulfillment packet or use the claims portal. Give them the details, and we'll take it from there. We pay the shop directly, so you don't have to deal with reimbursements.
Yes! Most of our plans include roadside assistance and rental car reimbursement, so you're covered even while your car is in the shop.
That depends on the plan you choose. We offer flexible terms from short to long duration. Get a quote to see what's available for your specific vehicle.
We saw people getting gouged by call centers and brokers, so we cut them out. You get the same certified coverage at honest direct-to-you pricing — no markup, no sales pressure, and a fast online process. Over 2 million drivers already trust eTags.
Still Have Questions?
Our team is here to help. Reach out to us and we'll get you the answers you need.